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spintheiryarnsOkay, this bit of complaining is kind of complicated. Hang in there.
--> Almost three weeks ago now, I ordered two fairly expensive things: a new desk and a 30-day CTA pass, which cost about two hundred dollars combined.
--> By last Monday my credit card still hadn't been charged for the desk, so I called up the company and they went "Whups, sorry, getting on that, you should get tracking info in another day or two." And I never heard from them again.
--> The transit pass never showed up either; when I checked my confirmation email I discovered I had accidentally had it shipped to my billing address instead, which is a place I haven't lived since last June and have never bothered to change since I get all my bank alerts, etc. by email. This, at least, was my own error.
--> I called the furniture place again today, and discovered that it had been both shipped and delivered last week, and signed for by someone whose name I didn't recognize.
--> So, being irritated and needing a walk, I went down to campus to see if I could track down the envelope with my transit pass in it, and the lady in the mailroom said "Oh right, I remember your mail! It was an enormous box, we returned it to sender." And apparently the envelope from the CTA, too, but . . . what.
--> The furniture company apologizes profusely, and claims they're going to send me another desk. The Online Orders department at the CTA . . . went to voicemail.
--> Conclusion: I really need to change my billing address and start buying my transit passes in person at Jewel or somewhere; Chicago Drafting Furniture's shipping department is made of fail.
--> Almost three weeks ago now, I ordered two fairly expensive things: a new desk and a 30-day CTA pass, which cost about two hundred dollars combined.
--> By last Monday my credit card still hadn't been charged for the desk, so I called up the company and they went "Whups, sorry, getting on that, you should get tracking info in another day or two." And I never heard from them again.
--> The transit pass never showed up either; when I checked my confirmation email I discovered I had accidentally had it shipped to my billing address instead, which is a place I haven't lived since last June and have never bothered to change since I get all my bank alerts, etc. by email. This, at least, was my own error.
--> I called the furniture place again today, and discovered that it had been both shipped and delivered last week, and signed for by someone whose name I didn't recognize.
--> So, being irritated and needing a walk, I went down to campus to see if I could track down the envelope with my transit pass in it, and the lady in the mailroom said "Oh right, I remember your mail! It was an enormous box, we returned it to sender." And apparently the envelope from the CTA, too, but . . . what.
--> The furniture company apologizes profusely, and claims they're going to send me another desk. The Online Orders department at the CTA . . . went to voicemail.
--> Conclusion: I really need to change my billing address and start buying my transit passes in person at Jewel or somewhere; Chicago Drafting Furniture's shipping department is made of fail.
